Welcome to Petsiam. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. These terms apply to all visitors, users, and customers of our site. If you do not agree to these terms, please do not use our services.

Eligibility

By using this site, you confirm that you are legally permitted to enter into a binding agreement. If you are creating an account or placing an order on behalf of someone else, you confirm that you have their authorization to do so.

Account Information

You are responsible for maintaining the confidentiality of your account and password. You agree to provide accurate and current information, and to update your details promptly if they change. Petsiam is not liable for any loss or damage arising from your failure to protect your login credentials.

Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Payment must be received in full before an order is processed and shipped. Prices, product descriptions, and availability may change without prior notice.

Product Descriptions

We aim to ensure that all product information is accurate and up to date. However, there may be occasional errors or variations in color, size, or detail due to screen differences or supplier updates. These are not considered defects.

Shipping and Delivery

Orders are typically processed within a few business days. Shipping times may vary based on your location and the selected delivery method. Once shipped, tracking information will be provided where available. Petsiam is not responsible for shipping delays caused by third-party couriers or customs processes.

Returns and Refunds

We accept returns within a specified period from the delivery date, provided the items are unused, in original condition, and returned with their original packaging. Refunds are issued after the returned items are received and inspected. Return shipping costs may apply unless the item was received damaged or incorrect.

Use of Website

You agree to use the Petsiam website for lawful purposes only. Any misuse of the site, including the use of malicious software, fraudulent transactions, or unauthorized access, is strictly prohibited and may result in termination of service.

Intellectual Property

All content on this website, including images, logos, product designs, graphics, and text, is the property of Petsiam or its content suppliers. Unauthorized use, reproduction, or distribution of any content is not permitted without written consent.

Third-Party Services

We may use third-party tools or services to enhance your experience. We are not responsible for the content or practices of these third-party providers. Your use of those services is subject to their own terms and conditions.

Limitation of Liability

Petsiam will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website. To the maximum extent permitted by law, our total liability to you will not exceed the amount paid for the product in question.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will take effect immediately upon posting. Continued use of the site following changes means you accept the revised terms.

Contact

If you have any questions about these Terms of Service, please contact us through the contact page on our website.